Shoppers Have Great Expectations with Omnichannel Commerce

| Daniela Forte

Shoppers today expect and demand a streamlined experience and are expecting an easy access to information and integrated online and in-store tools, according to Baynote’s 4th Annual Holiday Online Shopping Survey.

MCM Tuesday January 14, 2014

| Chris Intili

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant January 13 , 2014   SUBSCRIBE UNSUBSCRIBE Shoppers Have Great Expectations with Omnichannel Commerce Alibaba Bans Bitcoin on … Continue Reading →

Retailers Should Embrace Showrooming

| Charles Nicholls

Retailers should not fear the showrooming customer. Shoppers who use mobile devices for showrooming are actually almost twice as likely to purchase from the same retailer in-store or online than buy elsewhere.

MCM Thursday January 2, 2014

| Chris Intili

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant January 02 , 2014   SUBSCRIBE UNSUBSCRIBE Multichannel Merchant’s Best of 2013 6 Fearless Predictions for 2014 What’s … Continue Reading →

6 Fearless Predictions for 2014

| Tim Parry

An earlier holiday season, a big global push and more a big year for the United States Postal Service. These are just a few of Multichannel Merchant senior content manager Tim Parry’s fearless predictions for 2014.

10 Things Your Ecommerce Site Must Do In 2014

| Iman Sadreddin

Just as shoppers are shaking off their post-holiday cobwebs and vowing to stick with their New Year’s resolutions this year, retailers must also resolve to continue to stay fresh and innovative because that is what shoppers expect. Don’t let your website become stale. Here are 10 capabilities your ecommerce site must be able to do in 2014.

Omnichannel Retailers Stand to Win or Lose at Every Touch Point

| Bharath Gowda

Today we wouldn’t dream of buying that goat until we polled our Facebook friends about where they got their goats and how much they paid, scoured the web for goat merchant reviews, did some in-store showrooming and bar code scanning to see if we could get a better price at a goat place down the street, and maybe used an augmented reality app to see how different goats would look grazing in our back yard.

Multichannel Merchant’s Best of 2013

| Tim Parry

2013 was a big year for ecommerce, omnichannel commerce, multichannel commerce, etc. And on the following pages, I bring you the 30 most-popular pieces of content viewed on Multichannel Merchant’s website in 2013.