Natural Selection

| Ernie Schell

There are very few SQL Server/Windows applications in the catalog management software field. Natural Order from Indianapolis-based Natural Solutions is

SQUARE PEGS

| Michael J. Wells

This is not an IQ test it’s the kind of situation that arises in DC design and layout all the time. Choosing the correct slotting strategy for a new facility

Harry and David Launches Japanese Website

| Paul Miller

Just in time for Valentine’s Day, food gifts marketer Harry and David launched a Japanese Website on Jan. 29. The Japanese-language site will initially

One Warehouse or Two?

| Curt Barry

A multichannel marketer based in Southern California needed help. A thriving company with 30 stores, a catalog, and a Website, it was ready to expand

RADIO ACTIVITY

| Larry Kahaner

Radio frequency has begun to revolutionize warehouse operations, and its application to truck fuel management is no exception. When fuel management systems

Riff

| MCM staff

DID YOU KNOW? The number of U.S. contact centers will grow from 2,250 in 2000 to more than 17,000 by 2004. Of the estimated 15 billion customer contacts

36-24-36

| Louis J. Cerny, Jr.

Perfect measurements don’t have to be out of reach. If your productivity and efficiency numbers have zero sex appeal, the solution isn’t a drastic overhaul.

Small Catalogs Forum

| MCM staff

What is the most important consideration when expanding your product line? ANNE MARCUS, president of Hot Springs, AR-based toy catalog AnneMail: You should