Multichannel companies are at particular risk for fraud. Unlike pure-play ecommerce or physical retailers, omnichannel companies will be exposed to everything from sophisticated computer penetration to shoplifting, and will need strategies to counter them all. Here are five ecommerce fraud trends to watch in 2022.
Sunnyvale, CA, Dec. 31, 2021 — eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for … Continue Reading →
Opting for full third-party delivery for grocers came with many short-term advantages, allowing them to offer e-grocery solutions overnight. But this lucrative solution may not be sustainable for grocers who intend to make online an important part of their business. Owning the full omnichannel experience pays long-term dividends.
Whether a consumer goes from product awareness to shopping cart in 10 minutes or 10 months, the psychological journey is the same. Once brands and retailers take the time to understand buying intent at each stage of the customer journey, they can structure better strategies for product and business.
From ongoing supply chain and port woes tying up production, distribution and fulfillment worldwide to an encouraging bounce on holiday sales, 2021 was an up-and-down affair in retail and ecommerce, but deep-pocket investors saw all kinds of potential as billions poured in and unicorns proliferated.
week of 1/5/22 Walmart Quintuples In-Home Grocery Delivery In another front of their ever-escalating war, Walmart is quadrupling its in-home grocery delivery service as Amazon continues to step it up … Continue Reading →
In a bid to grab more last-minute shoppers looking for convenience, J.C. Penney and Shoe Carnival have partnered with DoorDash to offer same-day delivery of online orders. DoorDash, Instacart, Postmates and Uber, initially growing through grocery and restaurant, have been expanding aggressively into general retail.
Retail industry experts awarded 3DLOOK and 1822 Denim in the “Best Retailer/Technology Supplier Relationship” category San Mateo, CA, Dec. 21, 2021 – 3DLOOK, the global leader in AI-first mobile body … Continue Reading →
Ryder System Inc. has significantly expanded its fulfillment network and added automation capabilities through the acquisition of 3PL Whiplash for $480 million, giving it warehouse assets in key markets and ports including Long Beach, CA, Seattle/Tacoma, New York/New Jersey and Savannah, GA.
Denver, Dec. 14, 2021 – QuickBox Fulfillment (“QuickBox”), an omnichannel fulfillment and supply chain solutions provider announces the appointment of Irene Scharmack as Chief Executive Officer (CEO). Scharmack brings an … Continue Reading →