PetSmart Acquires Chewy.com
PetSmart announced it would acquire Chewy.com in an effort to further enhance the online and in-store experience for both companies. See what this means for both companies as each move forward with this acquisition.
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3 Ways Retailers Blend Ecommerce with Retail
Consumers and marketers agree – the world of shopping is increasingly becoming digital. Here are three ways the digital and in-store experiences are coming together.
Walmart Offers Discount for Store Pickup
In a move designed to save on shipping costs while offering flexibility to customers, Walmart will begin offering discounts when shoppers opt to pick up an online order in store. See what industry observers have to say about the move, including Walmart’s positioning against Amazon.
Natural Language Processing and Ecommerce Conversions
Natural language processing supports meaning-based search, allowing shoppers to search for items in their own language while still producing relevant results, even if the search terms do not directly match keywords in product records. Here are 3 tips for successfully applying NLP capabilities to ecommerce.
The Finish Line Inc. Launches Its Next Generation Mobile App
The Finish Line Inc., launched its next generation Winner’s Circle loyalty app in an effort to offer a more personalized shopping experience for customers. See what new features the app is offering and how it will change the way customers shop with the brand.
LIDS Sports Group Launches New Mobile App
Omnichannel sports licensed retailer LIDS Sports Group announces the official launch of its mobile application that provides a gateway into a loyalty program centered around rewarding shoppers with exclusive deals and experiences.
Charlotte Russe Launches Next Generation Mobile App
Charlotte Russe launched a next generation mobile app in an effort to meet the expectations of its customers. See what key elements this mobile app is meeting with its launch.
Outsourcing and OMS: When Does It Make Sense?
Whether they’re shopping from a smartphone, PC, an in-store kiosk or a catalog, today’s consumers expect a seamless experience across channels and devices. The delivery of that optimal omnichannel customer experience requires a robust order management system (OMS). Here are four questions to think about when deciding whether outsourcing your order management system makes sense for your business.
Be a Sherpa: Guiding Loyalty Through Consumer Experiences
What makes a customer choose to do business with a retailer for the first time? Better yet, what makes a customer loyal to that brand? The customer today is extremely connected so it is important to find a relevant, frictionless experience. Here are several ways to make the shopping experience both memorable and simple.