Brightpearl Launches Industry’s First Fully Integrated WMS for Retail and Wholesale


Brightpearl WMS provides fast-growing merchants complete visibility across all retail operations, including returns, and significantly improves time to ship and bottom-line results

AUSTIN, Texas and BRISTOL, UK: Brightpearl, the world’s largest purpose-built retail ERP platform, has launched a new warehouse management system (WMS) to help businesses adapt to a shifting consumer-led retail environment.

Nearly three-quarters of consumers demand next-day delivery [1], while almost half of retailers are seeing their bottom line severely squeezed due to costly returns [2]. Recognizing these changes in the retail landscape, Brightpearl has designed a new WMS that meets today’s real-time commerce needs. With universal access via tablet, mobile device, PC and Mac, Brightpearl WMS helps businesses boost order shipping times by 20%, on average.

Brightpearl WMS also increases control over an increasingly expensive returns process by enabling merchants to centrally manage returns across all channels from a single interface. This significantly reduces the time required to look up the status of a return, and enables rapid detection of fraud and problematic serial returners. Furthermore, a well-defined return framework means returns can be processed much faster.

Brightpearl WMS complements the feature set of the Brightpearl ERP suite by adding a scalable, barcode-driven solution for the warehouse team. This approach improves inventory accuracy and helps to eliminate human errors — without the typical purchase/deployment costs and lack of integration associated with other third-party tools.

“In today’s consumer-led retail environment, a single view of orders, real-time accounting, inventory and returns is essential to business success,” said Derek O’Carroll, CEO, Brightpearl. “Our WMS is integrated with the Brightpearl retail ERP solution, so we can offer an end-to-end solution that is rapidly deployed and quickly provides visibility across the entire scope of retail operations. This allows for faster and more informed business decisions, optimized margins, and better customer service.”

“The addition of Brightpearl WMS, which perfectly complements and extends the warehousing capabilities of the Brightpearl platform, demonstrates why Brightpearl is one of our preferred ERP partners,” said Russell Klein, senior vice president of corporate development at Austin-based BigCommerce &ldquo The Brightpearl WMS is an innovative system that will vastly improve inventory accuracy and empower merchants to offer a truly customer-centric omnichannel experience.”

“Before Brightpearl WMS, we relied on manual effort and individual initiative to run our warehouse, alongside reams of paper,” said Clifton Vaughan, director of Natural Baby Shower, a seller of organic baby products and a new user of Brightpearl’s warehouse management software. “Brightpearl WMS has eliminated the majority, if not all, of our manual handling mistakes. We’re now able to process orders twice as fast and with more accuracy, vastly improving our service to customers. This is reflected in the overwhelmingly positive feedback we’ve received in the short time we’ve been using the software.”

Melissa Mactaggart, operations director at Fairfax & Favor, a producer of British Luxury Footwear, says: “Previously, all our warehouse operations were performed manually, which was an incredibly time-consuming effort. Brightpearl’s WMS is a saving grace because it allows us to keep a real-time record of our inventory movement at any time, eliminating costly mis-picks. Barcode scanning when fulfilling orders also means customers receive the right product, much faster, and this change has had a really positive impact on our return rates.”

Brightpearl WMS integrates with established ecommerce platforms and is available now for retailers and wholesalers that understand the value of end-to-end insight into their operations and one holistic solution to manage the flow of orders, information and returns across the entire enterprise.

About Brightpearl WMS
Built for today’s real-time commerce, Brightpearl WMS is a cloud-based solution that fully integrates with Brightpearl’s retail platform. With Brightpearl WMS, merchants gain the benefits of:

1. Streamlining order assembly and dispatch. Prioritize and create batches of shipments to be picked, packed, and shipped through a chosen workflow. Produce custom packing notes and picking lists that can be interacted with directly on-screen. Use barcode scanning for speed and accuracy.

2. Saving inventory management time with accurate stock taking. Prepare, assign and carry out complete, cycle, and rolling stock takes. Generate variance reports before submission. Every stock movement is tracked for full accountability.

3. An intuitive interface. An easy-to-use interface that can be learned in minutes and minimizes mistakes associated with manual inputs.

About Brightpearl
Brightpearl is a cloud-based ERP for retailers and wholesalers. Our mission is clear: automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back-office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfilment, warehouse, and logistics. In addition, the solution has high-performing connectors to the major e-commerce platforms, including Magento, BigCommerce, and Shopify.

Designed for designed for retailers and wholesalers, Brightpearl enables omnichannel merchants to easily manage the heart of their business from one single system. Our team guides merchants through a highly efficient implementation process that typically gets them up and running in less than 60 days. Founded in 2008 with offices in the U.S. and UK, Brightpearl is used by more than 1,200 merchants around the world that have processed over $1.4bn of orders in the last 12 months.


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