GLENDALE, CA, Oct. 28, 2020 — Community Foods Market now has its own self-branded online store up and running in partnership with Local Express. With no prior experience in the ecommerce business, Community Foods Market needed a comprehensive approach to app/online ordering, marketing sequences and robust delivery capabilities to position the company on the map on par with competitors. Local Express readily provided a complete solution, along with a customer-centered strategy and reasonable pricing.
“Expanding our business online was not only a long-time wish, but already a necessity, and of course choosing an ecommerce provider was the key point,” said Brahm Ahmadi, CEO of Community Foods Market. “We were looking for a platform with flexible delivery options since we typically suggest pickup and arrange delivery, especially for senior citizens. There are few ecommerce platforms where it’s technically possible to rearrange the delivery options, and we’ve found that here on Local Express. I must say that the delivery fees were also surprisingly favorable. Now we use the platform’s white-labeled solution, so we introduced our branded store online on the web and mobile apps.”
With the recent pandemic outbreak, it’s no surprise that consumers ordering patterns have changed. It became a challenge for the stores to maintain sales yet keep employees and shoppers safe. Community Foods Market received a grant from a local foundation to deliver groceries to seniors 65 and over for free while offering store and curbside pickup for non-senior customers. Local Express brought customizable delivery to a whole new level, suggesting cooperation with numerous delivery services and enabling the most adaptable delivery management system for store owners.
“With their example, Community Foods Market showed us that setting up and running an online store is neither laborious nor time-consuming,” said Dennis Acebo, Vice President of Customer Success at Local Express. “This is a great example of a prompt and successful grocery eCommerce implementation, and we are committed to providing independent grocers and supermarkets with the needed tools to establish and maintain an effective online business.”
About Local Express
Local Express provides ecommerce turnkey solutions for brick-and-mortar food retailers. Deployed at more than 150 stores across the U.S. and Canada, the system allows sellers to create and manage their white-labeled online stores, bakeries, restaurants, etc. With a product database included and relatively low delivery fees, the program has proven to exceed customer expectations and help the stores build up their online presence exceptionally fast. Visit Local Express to see more.
About Community Foods Market
Community Foods Market is an independent and locally owned grocer striving to ensure easier and affordable food shopping, nudging customers to eat healthier and have enjoyable experiences. It is a model of the creative solutions, partnerships, and tenacity that it takes to address barriers that under-served communities face in opening food stores. Learn more at communityfoodsmarket.com