Which is more important in the eyes of the consumer this holiday: free shipping, delivery tracking, shipping options, or overall shipping costs? The answer, well, all depends on which demographic you are trying to secure but simply a wide variety of shipping options could be the key to offering the best shopping experience to consumers this holiday season.
As much as merchants would like to think that every customer is coming to the ecommerce page organically, more often than not, a search engine or ad are the reasons why they are shopping with you. Which is all the more reason why now, more than ever, it is imperative for merchants to have the perfect ad extension this holiday season.
With nearly 50% of Americans abandoning their shopping carts due to high shipping costs, it’s imperative for merchants to focus on managing delivery fees in order to ensure a happy customer this holiday season. In this infographic from Pitney Bowes, you will walk away with a few quick tips that can help you keep a happy customer and a secured sale during the most competitive time of the year.
With nearly 50% of Americans abandoning their shopping carts due to high shipping costs, it’s imperative for merchants to focus on managing delivery fees in order to ensure a happy customer this holiday season. In this infographic from Pitney Bowes, you will walk away with a few quick tips that can help you keep a happy customer and a secured sale during the most competitive time of the year.
While merchants have been putting forth most of their efforts into creating a customer-centric approach in the contact center and the warehouse, the top initiative by executives moving forward is to also create a customer-centric supply chain.
The United States Postal Service has announced that customers will see a price increase of 2.4% effective Jan. 2014 for its shipping services.
Beauty retailer Sephora is expected to open a new 655,800 square foot distribution center in Perryman, MD, just outside of Baltimore by May 2014.
A few months ago we polled our readers, our members of our LinkedIn groups, and Facebook and Twitter followers and asked which Operations Summit t-shirt design they liked the best and you have spoken! After an unprecedented amount of votes, the winning shirt is…..
Webgistix announced plans to build a new fulfillment center in Scranton, Pennsylvania and expand its current fulfillment center in Las Vegas, citing a high demand for fulfillment services across the county.
Vitamin Shoppe has announced its preliminary results for the third quarter which ended on September 28. According to the results, total net sales this quarter increased by 14% and ecommerce sales increased by nearly 18% compared to 2012.