It’s almost upon us—the most lucrative day of the year for many retailers. Black Friday is a competitive, high-stakes game. Find out how you can embrace customer feedback and provide a consistent omnichannel experience for your customer.
Despite the proliferation of shopping channels, a recent study published by Oracle and Edison Research indicates that last year Christmas sales via smartphones and tablets were up 55%, and 37% of all online sales (or 8.9% of all total retail sales) were made directly via a mobile device.
A survey by JDA recently found that over 50% consumers who had an issue with home delivery of an online order over the past year say they are unlikely to shop with that retailer during the holiday season. See what other ways retailers could be impacted this holiday season.
With the holiday season rapidly approaching, consumers are constantly on the go – so that is why mobile shopping is more important than ever. See what retailers can do with their conversions on mobile this holiday season.
The next wave of mobile innovation to grow and sustain direct customer relationships is finally here; and unlike apps, the mobile wallet opportunity is one any business can seize.
The Holidays: the most wonderful time of year…especially for retailers. See Deloitte’s projections for holiday sales and what it could mean for your business.
In 2015, we have seen new marketplaces, increased loyalty, and additional membership opportunities. As we head into the holiday season, here are three retail trends to be thankful for and how to make them work for you.
It’s that time of year when your Instagram feed becomes cluttered with apple picking poses, and your office turns into a feeding frenzy of Halloween candy. It’s also time to start prepping for the holiday season. Here are five tips to win friending Facebook holiday success.
In an effort to be authentic and setting themselves apart from other retailers, outdoor apparel brand REI announced it will close all of its 143 stores and ecommerce channel on Black Friday. In this video, CEO Jerry Stritzke talks about what prompted this decision.
This infographic highlights what retailers need to be aware of as the holiday shopping season approaches.