CWD Finds Fitting Way to Reduce Returns

| Margery Weinstein

All catalogers would like to reduce their return rates, but Richmond, VA-based children’s apparel cataloger Children’s Wear Digest tries to head off the likelihood of returns even before shipping the merchandise to customers.

Four Ways to Improve Online Source-Code Capture Rates

| MCM staff

In the early days of catalogs, source code capture was the means to analyze results and close the planning cycle for future mailings, says Jim Harkins, principal of Bronxville, NY-based consultancy Jim Harkins & Partners. Then along came the Internet, making analysis more complicated, especially since online capture rates of source codes are abysmally low.

Financial Reports: Alloy, Mattel

| MCM staff

Cataloger/retailer/marketing services provider Alloy posts a wider loss for fiscal 2004; toys marketer Mattel suffers a “disappointing” first quarter

Nordstrom Easing Out of Catalogs

| Mark Del Franco

It?s no surprise that $7.1 billion Seattle-based apparel merchant Nordstrom is concentrating on growing its retail business. What is a surprise is that Nordstrom, with $375.3 million in direct sales last year, is all but exiting the catalog business

B-to-B Ideas of Merit: Combating Prospect Universe Erosion

| Ed A. Larkin

“B-to-B Ideas of Merit,” from White Plains, NY-based list services firm MeritDirect, is a new series on business-to-business growth strategies that will appear exclusively in List and Data Strategies for the Multichannel Merchant. Ed A. Larkin is director of business development for MeritDirect.