Listworks Letter from Wells Fargo Does Talking

| MCM staff

Though Hawthorne, NY-based list firm Listworks, which abruptly closed on Feb. 1, is still not making any public announcements, on Feb. 9, Wells Fargo Loan Adjustment Group sent a letter to brokers and managers informing them to pay Wells Fargo as they would pay Listworks.

Improving Catalog Response

| MCM staff

Confronted with shrinking list universes and reduced response rates, more catalogers are turning to modeling to find new or better targets from both house files and prospects. But while an estimated 85% of catalogers conduct basic RFM (recency/frequency/monetary value) modeling, according to industry figures, only 5%-10% engage in the more-sophisticated types of modeling.

Measuring Multichannel, Not Just Online, Success

| MCM staff

The increasing role of the Internet as a marketing and sales channel offers numerous opportunities to marketers, of course. But it also gives rise to new challenges. One of them, says Steve Tamke, senior vice president at Hackensack, NJ-based marketing services provider Mokrynskidirect, is

Live from eTail 2005: Neiman Marcus Loves E-mail

| Melissa Dowling

Luxury products marketer Neiman Marcus is a prolific e-mailer, according to Brendan Hoffman, president/CEO of the Dallas-based company’s Neiman Marcus Direct unit. Addressing attendees of the eTail conference, Hoffman admitted that many industry observers contend that Neiman sends too many e-mails

Hanover Direct Sells Gump’s

| Mark Del Franco

Edgewater, NJ-based multititle mailer Hanover Direct has agreed to sell its upscale Gump’s division to a consortium of three firms: San Francisco-based venture-capital firm WaldenVC, Beverly Hills, CA-based Stone Canyon Venture Partners, and New York-based private-investment firm Sand Springs Holdings.