Teavana Acquires Teaopia

| MCM staff

Teavana Holdings announced Tuesday it reached an agreement to acquire the assets of Teaopia Ltd., a mall-based specialty tea retailer in Canada, for an all-cash purchase price of $26.9 million.

Report: Merchants Need to Address Live Chat

| Jim Tierney

Merchants need to “move off the needle” to support live chat because it has reached a “tipping point” of adoption, according to Bold Chat’s 2012 Live Chat Effectiveness Research Report.

New UPS Freight Service Between U.S. and Mexico

| Jim Tierney

UPS announced UPS CrossBorder Connect, a ground freight service between the United States and Mexico designed to significantly ease heavyweight freight supply chain challenges for companies investing in cross-border trade.

Digital River Launches Site for SMB Merchants

| MCM staff

Digital River has launched a new website that includes an interactive Solution Finder tool designed to help fast growing and entrepreneurial businesses explore multiple commerce platforms based on their business needs.