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When you regularly produce a catalog as solid and profitable as Black Box’s, you’d be wise to cede a fair amount of space to showcase your customer service

Fall/holiday rental activity steady For catalogers, curve balls such as the Olympics, elections, anticipated postal rate hikes, and economic cooling can

Bean keeps it brief OK, by now we all know that the 88-year-old L.L. Bean is a mail order master. But a recent shopping experience with the venerable

Avoiding costly online errors Experts say proofread, test – then proofread and test again For all of its benefits, e-commerce also has a host of high-tech

A fruit basket is only a fruit basket – unless, of course, it comes from Harry and David. The venerable fruit gifts cataloger knows how to sell fruit

In a word, the cover of WearGuard’s 1999 Special Heroes Edition is “fabulous,” according to one judge. By honoring exceptional working people, this Silver

Lessons from last Avoiding online fulfillment snafus this holiday season As the 20th-century philosopher George Santayana said, those who do not learn

Pip, Pip, hurray! If you’re a regular customer of pet products cataloger Doctors Foster & Smith, you might have seen Pippi on the cover of its January

As Sesame Street’s Ernie might sing: Rubber ducky, you’re the one – for Lab Safety’s catalog cover, that is. Nearly all the judges raved about the cover’s

When selling a product such as children’s apparel, warmth is key. And the warmth of Hanna Andersson’s spring ’99 edition really won over the Annual Catalog