The Global Customer Experience Wakeup Call
When the customer experience goes wrong what is the impact to your business? See how a bad customer experience at the global level can do for your business.
SDL
Shopping Trends to Expect this Holiday Season
This holiday season is an important one for retailers, as shoppers become more savvy, any details a retailer can get from customers will help with the bottom line.
5 Steps for Personal Content Delivery
Research on global millennials found that creating the right content for the right audience and delivering it consistently where ever the audience prefers is important.
The Use and Abuse of Customer Data
Over 40% of U.S. millenials can identify the data brands are using to track their behaviors and expect a personalized shopping experience.