UPS city delivery

UPS Exceeds Q2 Targets but Sees Lower Volume

| Mike O'Brien

UPS exceeded its Q2 revenue and earnings projections, but lower volume due to consolidation steps, including reducing Amazon packages by contractual agreement, plus the challenged macro picture didn’t resonate well on Wall Street. UPS is also piloting a delivery density program for major retailers through an OMS partnership.

ShipRush Adds LTL Capability to its SMB Shipping Software

| Mike O'Brien

The growing volume of larger items being ordered online, everything from furniture to gym equipment to home improvement products, has led Descartes unit ShipRush to be the first to add a less than truckload (LTL) capability to its SMB shipping software platform.

SMB Ecommerce Shippers Diversifying Carrier Services

| Mike O'Brien

SMB online retailers are using multiple carriers to get better pricing and eliminate the risk of keeping all their eggs in one basket, according to a new study from Accenture. See what carrier capabilities are most critical to them, and what they’re looking for in terms of cross-border services.

Popular Seattle Roaster Caffe Ladro Ups its Ecommerce Game

| Mike O'Brien

Caffe Ladro, a Seattle coffee institution since 1994, has increased its online orders, including subscriptions, with a new ecommerce platform from HighJump. See how the company was able to ease the ordering process to help grow its sales, including subscription services and holiday orders.