Sunglass Hut Archives - Multichannel Merchant

Apple Wins Award for Best Shipping and Delivery Experience

July 11, 2016 | Mike O'Brien

With expectations so high and pressure to consistently delight a daily reality, shipping and delivery is a huge component of the overall customer experience. So being atop the industry in this category is no small feat. Find out what Apple did to win the 2016 Excellence in Customer Experience award at Operations Summit for best shipping and delivery experience.

Bonobos, Fossil, Lowe’s Lead 2016 Excellence in Customer Experience Awards Finalists

March 23, 2016 | MCM Staff

Multichannel Merchant has announced it has selected finalists for its annual Excellence in Customer Experience Awards. Winners will be announced at a luncheon ceremony at the annual Operations Summit.