UPS is considering the possibility of a two-tier wage structure that would allow lower-paid drivers to make Sunday deliveries, which the U.S. Post Office has been doing primarily for Amazon since November 2013.
UPS recently announced it was adding Saturday pickup and delivery for its ground division, initially in 15 markets and expanding to 4,700 U.S. cities and towns by the busy holiday season, and to 5,800 locations next year. Multichannel Merchant talks with Jerome Roberts, vice president of marketing for UPS, about the rationale for the expanded service and its implications.