Sephora Launches New Omnichannel Shopping Experience in China

| Daniela Forte

Sephora announced the launch of a new omnichannel program in China that incorporates its app, website, stores and a new WeChat mini-program to offer customers a fully immersive shopping experience. Here is what the program includes and what it means for Sephora in China.

Time is Money: Local Payment and the Omnichannel Experience

| Ronnie d’Arienzo

E-wallets have slowly gained popularity in the United States and now account for 20% of U.S. payments. For merchants to offer a genuine omnichannel experience, they must engage with customers in a consistent, seamless manner across digital, physical and social media. Find out how offering local or alternate payment is one key to getting there.

Guess Brings AI to Fashion with Alibaba Collaboration

| Daniela Forte

Guess is partnering with Alibaba Group to bring artificial intelligence to fashion and provide customers with a richer shopping experience combining online and offline elements. Here are some of the features of the FashionAI concept store and what it means for Guess.

Ecommerce in Europe Grew 11% in 2017 to $624 Billion

| Mike O'Brien

As it has here, ecommerce in Europe is continuing to experience double-digit gains, increasing 11% in 2017 to $624 billion or 534 billion euros, with projected growth of 13% in 2018, according to a report from Ecommerce Europe. See how the spending broke down by region, and which marketplaces were most popular.

Asian Consumers Have Greater Fulfillment Expectations Than Those in U.S.

| Mike O'Brien

Surprisingly, Asian consumers far outstripped their U.S. counterparts in terms of expectations for placing late orders and still qualifying for fast delivery, according to a new global version of the UPS Pulse of the Online Shopper survey. See what other insights were gleaned from the study on preferences around the globe.