Net Income Soars for Schein
Medical, dental, and veterinary supplier Henry Schein recorded impressive results for the fourth quarter
Cross Channel
Fianacial Reports: Cabela’s, J.C. Penney
Quarterly, full-year sales for Cabela’s and J.C. Penney
Chapter 11 for Sharper Image and Lillian Vernon
Two struggling catalogers have taken a turn for the worse.
Hotels at Home Adds Three
Hotels at Home, a publisher of in-room catalogs, in January launched titles and Websites for visitors at Fairmont Hotels, Homewood Suites, and L’Auberge du Lac Casino Resorts.
Surprise Your Most Loyal Customers
How much is a loyal customer worth? Most multichannel sellers have a small group of extremely loyal customers who buy year in and year out, or come back annually making substantial purchases. Yet they are often treated no differently than the balance of the house list.
Red Flag for Red Envelope?
Gifts cataloger Red Envelope is falling further into the red.
Sharper Image Replaces CEO Lightman
Just 10 months after taking on the job of rescuing the high-tech gadgets and gifts merchant, Steve Lightman is out of Sharper Image Corp.
More Layoffs, Likely Sale for Lillian Vernon
Things have gone from bad to worse for Lillian Vernon.
J.C. Penney Launches American Living
A year after announcing it would partner with Polo Ralph Lauren in a private label deal, J.C. Penney is unveiling the lifestyle brand, American Living.
Doing Matchbacks? Follow the Rules
OK, class, quick test: You mail a catalog, and 21 days later send a postcard. If the customers buys something on day 28, what fraction of that sale was postcard-driven?