Warehouse Workers Looking to Unionize in New York, New Jersey

| Mike O'Brien

Warehouse workers made their voices heard twice recently, both times involving Amazon and unionization, while in New Jersey labor groups are seeking safer conditions and better pay in ecommerce facilities statewide. Expect the unionization push to pick up momentum in 2019 as reports of poor working conditions continue to grow.

Labor Shortfall for Warehouse Workers Growing Acute

| Mike O'Brien

Warehouses, distribution centers and fulfillment centers need to hire an additional 226,000 workers each in 2018 and 2019 just to keep pace with demand, driven largely by perpetually booming ecommerce, according to a new report from commercial real estate firm CBRE.

Walmart Passes on Holiday Hiring, Target Boosts Minimum Wage

| Mike O'Brien

As the peak holiday season hiring frenzy kicks into gear, Walmart has decided to set itself apart by announcing it will once again offer extra shift hours instead of hiring thousands of seasonal staff as many other major retailers do. Target meanwhile plans to raise its minimum wage to $10 per hour and then to $11. See what holiday hiring plans are in the works for other retailers and service providers to meet the seasonal crush.

Ecommerce Distribution Center Roundup

| Mike O'Brien

Amazon has been busy with distribution center and fulfillment center development in Michigan and California. See what other development is taking place as companies like Home Depot, Dollar Tree, Walmart and Dick’s Sporting Goods expand their fulfillment networks.

Peak Season Summit: A Chance to Fine-Tune Your Strategy

| Mike O'Brien

Depending on your business, peak season can make up a third or more of your yearly sales. So how well you execute in that brief period is crucial to your success. But never fear: Multichannel Merchant’s Peak Season Summit 2017, a virtual event to be held this Thursday, Aug. 3 from 11 a.m. to 2 p.m. EST., will be loaded with insights and best practices from merchant practitioners.

9 Questions To Answer About Fulfillment Center Automation

| Brian Barry

Installing fulfillment center automation, including conveyance systems, is a major capital expense requiring a long lead time. It requires considerable expertise and time to plan and implement these systems properly. To avoid common pitfalls, here are 9 questions to answer as you apply automation to your business.

Improving the Bench Strength of Your Operations Managers

| Curt Barry

If you’ve been around long enough, you know there’s a shortage of experienced managers in retail, catalog and now ecommerce operations for decades. To help counter that trend, here are some thoughts on how to develop better operations managers for your direct-to-customer or ecommerce business.