Framebridge Founder Describes Growth of Disruptive Business

| Mike O'Brien

Susan Tynan, founder and CEO of Framebridge, said said she decided to start the company five years ago after a bad experience at a custom frame shop made her realize the category was rife for disruption. Tynan talked about the ups and downs of growing and scaling the business at the IRCE conference in Chicago.

Amazon Fulfillment Center Workers Plan Prime Day Strike

| Mike O'Brien

Workers at an Amazon fulfillment center in Minnesota are planning to rain on the company’s Prime Day parade, organizing a walk-off to call attention to working conditions, employee status and pay, according to a report in Bloomberg. The workers plan to stage two three-hour walk-offs on different shifts on Monday, July 15.

Improving Your Ecommerce Fulfillment Center Operations

| Brian Barry

To determine if your ecommerce fulfillment center is running as efficiently as possible, start with an operations audit or assessment, taking into account quantitative and qualitative aspects of all processes and systems. Here are 11 ways to reduce costs, make your operations run smoother and improve the customer experience.

Sustainable Ecommerce Packaging: Boost Loyalty and the Bottom Line

| MCM staff

At Ecommerce Operations Summit 2019, Hanko Kiessner, CEO of Packsize, Jamie Markland, associate director of operations at Boll & Branch and Rob Bass, chief supply chain officer at Best Buy, discussed their ecommerce packaging sustainability journey and the benefits realized. Here are some of the insights they shared.

FedEx Expands Pickup Network with Dollar General Partnership

| Mike O'Brien

FedEx has partnered with discount retailer Dollar General, offering dropoff and pickup services at 8,000 Dollar General stores by the end of 2020, giving it rural penetration it lacked. Along with its own stores and partnerships that also include Walgreens, Kroger and Albertsons, FedEx now has a network of 62,000 locations.

South Dakota vs. Wayfair, One Year Later

| Mike O'Brien

One year ago, the U.S. Supreme Court’s landmark decision in South Dakota vs. Wayfair forever changed the ecommerce taxation landscape in the U.S. In the latest MCM CommerceChat podcast, we talk with Mike Bernard, chief tax officer at Vertex, about the ripple effects from the ruling impacting the entire ecommerce ecosystem.

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