FedEx Expands Pickup Network with Dollar General Partnership

| Mike O'Brien

FedEx has partnered with discount retailer Dollar General, offering dropoff and pickup services at 8,000 Dollar General stores by the end of 2020, giving it rural penetration it lacked. Along with its own stores and partnerships that also include Walgreens, Kroger and Albertsons, FedEx now has a network of 62,000 locations.

FedEx Will Go to Seven-Day Delivery Year-Round in 2020

| Mike O'Brien

Starting in January, FedEx will make deliveries seven days a week to meet increasing demand from ecommerce shippers, while diverting about 2 million packages per year from the U.S. Postal Service’s last-mile service to build necessary density and shave costs.

SCOTUS Declines to Hear UPS Case on USPS Pricing

| Mike O'Brien

The U.S. Supreme Court declined to hear an appeal of a lower court ruling, which denied UPS’s legal claim that the U.S. Postal Service’s pricing model gave it an unfair advantage over parcel shipping competitors. In 2018, a U.S. Appellate Court in Washington, DC upheld the pricing methodology. Amazon backed the USPS in the case.

With the Next Salvo, Walmart Offers Free Next-Day Delivery

| Mike O'Brien

Firing back at Amazon’s move less than three weeks ago, Walmart is now offering free next-day delivery to customers in Phoenix and Las Vegas, with plans to expand to Southern California within days and 75% of the U.S. population by the end of the year. Walmart’s deal is mostly free: There’s a $35 order value threshold to qualify.

LSO Adds Enhanced Tracking, Route Optimization with Bringg Partnership

| Mike O'Brien

Adding a weapon in its competition with FedEx and UPS in eight Southern states, Texas-based regional carrier LSO has added route optimization and enhanced tracking and visibility through a partnership with software provider Bringg. See what capabilities this brings as well as enhanced productivity and efficiency for LSO.

Customer Experience Metrics Are Key Measures of Supply Chain Success

| Mike O'Brien

Nearly all supply chain managers responding to a recent survey by Convey and eft Supply Chain and Logistics Business Intelligence said they consider customer experience to be important when measuring last-mile performance, while two-thirds of them say they’re held accountable for standard customer experience KPIs.

FedEx to Test Delivery Robots This Summer

| Mike O'Brien

FedEx is planning to test delivery robots this summer for customers including Walmart and Pizza Hut, while Target and AutoZone are looking at the capability, according to Reuters. The 10 mph robots would have to be approved by the city of Memphis. This is one innovative way companies are looking to cut last mile costs.

USPS Rate Hikes Send Shippers Scrambling for Savings

| Mike O'Brien

With the new U.S. Postal Service rates in effect, shippers are looking for creative ways to keep their parcel spend down as costs among the major carriers continue to rise. Find out what the increases mean and hear what some industry experts have to say about the impacts.

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