You’re hired

| Linda Formichelli

It’s so annoying. A shopper is trying to check out, and the sales clerk is chatting on the phone or staring into space. Does this happen to your customers?

Marketing Pulse

| Melissa Dowling

When it comes to market research, multichannel retailers tend to be do-it-yourselfers: Sixty-five percent of the companies surveyed by Multichannel Merchant

Sharper Image Officially For Sale

| MCM staff

Sharper Image Corp. announced today it will pursue a sale of its business and assets pursuant to the provisions of the bankruptcy code. The San Francisco-based gifts and gadgets merchant, which had filed for Chapter 11 in February, will solicit indications of interest from potential acquirers.

Talbots to Shutter 20 Stores

| Jim Tierney

Two months after announcing it would drop its Kids and Mens lines, Hingham, MA-based merchant The Talbots said March 12 it plans to close 20 under-performing stores

Sharper Image Seeking Store Liquidators

| MCM staff

High-tech gadgets and gifts merchant Sharper Image, which filed for Chapter 11 bankruptcy protection on Feb. 19, is seeking court approval to hire a liquidator to conduct store-closing sales at more than half of its retail locations.