Neiman Marcus’ Retail Cusp Concept

| Jim Tierney

How does a high-end department store retailer go after younger, more fashion-forward customers? If you’re Neiman Marcus, you start opening Cusp stores–trendy, stylish boutiques designed to appeal to women age 21 to 45.

Sears stores find a fit for Lands’ End

| Jim Tierney

Sears Holdings Corp. has taken a lot of heat during the past five years for the way it’s handled the integration of the Lands’ End apparel catalog brand. But the retailer seems to have found a strategy that works: the store-within-a-store.

Work It Out

| MCM staff

Good help is always hard to find, but in retail, attracting and retaining workers is near impossible. How dismal is workforce loyalty in retail? According

Neiman’s Direct Sales Rise 9%

| MCM staff

Direct marketing sales for Dallas-based luxury goods merchant Neiman Marcus Group, which mails the Neiman Marcus and Horchow apparel and home decor catalogs, increased 9%, to nearly $165 million for the fourth quarter ended July 28.