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The Gift That Keeps On Giving–Well Past Peak Season  Dec 08, 2005 1:40 AM By Rama Ramaswami

Expect your operation

Export Compliance: Seven Trends to Watch  Dec 02, 2005 4:16 AM By Rama Ramaswami

As we approach the end of the year, it’s time to pull out the old crystal ball and try to figure out what lies ahead. Fortunately, the global trade experts at JPMorgan Chase Vastera have made divination easier, at least in the area of export compliance.

RFID Rx  Dec 01, 2005 10:30 PM By Rama Ramaswami

Like good household help, a good RFID provider is hard to find. And even if you manage to turn up one that seems suitable, the technology’s newness makes

TIDBITS  Dec 01, 2005 10:30 PM By Rama Ramaswami

Right direction The Supply Chain and Logistics Directory, newly released by the Council of Supply Chain Management Professionals, is a directory with

Benefits perk up  Dec 01, 2005 10:30 PM By Rama Ramaswami

Workplace perks such as generous benefits programs all but vanished in the lean years of the recent past. But now that the economy is strengthening, more

Out of service  Dec 01, 2005 10:30 PM By Rama Ramaswami

When customer service pundit Ron Willingham decided to buy a TV set, he expected the process to be fairly straightforward. As head of Integrity Systems,

Online Shoppers Greatly Fear Identity Theft, Loss of Privacy  Nov 23, 2005 10:09 PM By Rama Ramaswami


Benchmarking Customers for Better Service  Nov 23, 2005 10:05 PM By Rama Ramaswami

You already benchmark your distribution center for all sorts of things

Seven Tips to Reduce Holiday (and Year-Round) Stress  Nov 17, 2005 2:17 AM By Rama Ramaswami

The holidays are coming

E-Commerce: Harrison Ford or Kevin Costner?  Nov 17, 2005 2:13 AM By Rama Ramaswami

That isn

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