The Multichannel Merchant team is getting geared up and excited about the sixth annual Operations Summit 2017, which will be held in Pittsburgh, PA March 27-29 at the David L. Lawrence Convention Center. Put it in your calendar now to make sure you and your team don’t miss the only event exclusively about direct-to-customer and omnichannel operations.
Some of the new breakout sessions we’re planning for 2017 include coverage of the latest and greatest in warehouse robotics and automation; decision criteria for selecting a 3PL partner; exploring your transportation management systems (TMS) options to improve shipping efficiency; supply chain mapping and optimization in omnichannel; and understanding and leveraging net promoter score (NPS).
As always, there will be plenty of opportunities to network with fellow professionals in DTC and omnichannel operations, as well as deep dives into subjects that will help you get a better handle on trends that are shaping this dynamic industry. We also have some great keynote speakers on tap to provide a high-level view as well as strategic insights.
We will be announcing additional 2017 show content, events and dozens of great speakers in the coming weeks. To get an idea of what to expect when you attend or take a look back at what you experienced earlier this year in Cincinnati, watch highlights from 2016 in the video recap here.
Looking forward to seeing you in Pittsburgh!