January 8, 2013




Catalogs Influenced Holiday Shopping Behavior More than Social Media

Baynote today revealed the results from its 3nd Annual Holiday Online Shopping Survey. The study, conducted in partnership with the e-tailing group, surveyed 1,000 U.S. online holiday shoppers between Nov. 24 and Dec. 5 in order to gain insight into consumer behavior …

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In Catalog, Mobile Commerce

January 7, 2013




Giving Data Direction To Minimize Shopping Cart Abandonment

Information and intelligence gathered from a retailer’s eCommerce site can provide valuable insights into emerging shopping trends and help improve future eCommerce performance.

Online sales, catalog and interactive TV orders, soared during the 2012 holiday season.  Deloitte Consulting predicted that …

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In Content Mgmt, Ecommerce

December 28, 2012




3 Big Ideas Retailers Won’t Achieve by 2013

Looking back at 2012, a handful of trends have dominated headlines in the ecommerce and retail space. These include the so-called omnichannel experience for consumers across all touchpoints, heightened privacy concerns and the use of big data to increase customer engagement …

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In Ecommerce, Mobile

December 18, 2012




Same-day Delivery Transforms Retail

While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop, according to a blog post from Shop.org.
Retailers such as Toys “…

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In Ecommerce, eCommerce

December 18, 2012




Study Says Consumers Have Need for Speed

Consumers are craving speed when it comes to shopping with their mobile phone or conducting in-store research, according to a new study conducted by Moosylvania, and retailers need to be ready to oblige.
The Shopping Experience in a Smartphone World …

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In Channel Integration, Cross Channel

December 13, 2012




Study Finds Apple, Best Buy and Kohl’s Deliver Best Mobile Experience

Research conducted by Mobiquity found that if a retailer’s site and app does not meet consumers’ expectations if could affect their brick-and-mortar business.
The Mobile Shopping Satisfaction Report, which surveyed 1,000 smartphone and tablet users about their mobile shopping experience …

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In Ecommerce, Email

December 4, 2012




Study Finds 82% of Top 50 Retailers Have Basic Mobile Offerings

Acquity Group Study Finds 82% of Top 50 Retailers Have Basic Mobile Offerings; Only 10% Bring Digital Experience In-Store (via PR Newswire) CHICAGO, Dec. 4, 2012 /PRNewswire/ — Acquity Group (NYSE MKT: AQ), a leading global Brand eCommerce® and digital marketing company, announced today the …

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In Ecommerce, Global

November 26, 2012




Memo to Merchants: Don’t Mess Up Holiday Deliveries

This is the busiest time of year for merchants and shoppers alike, but if customers receive just one inaccurate delivery during the holiday season they are likely to abandon that retailer, according to a survey by Voxware.
Follow US! @MCMerchant …

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In Opsandfulfillment_shipping

November 25, 2012




NRF: Black Friday Weekend Spending Rises 12.7%

Total Black Friday weekend spending online and in store reached an estimated $59.1 billion, up 12.7% from $52.4 billion last Black Friday weekend, according to a National Retail Federation survey conducted by BIGinsight.
According to the survey, traffic and spending grew over the …

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In Channel Integration, Cross Channel

November 21, 2012




Surveys Show Conflicting Black Friday and Cyber Monday Projections

As Black Friday and Cyber Monday shopping surveys roll across the wires, it’s clear no two projections for the kickoff of the holiday season are alike.
Follow US!@MCMerchantMultichannel MerchantMultichannel MerchantMultichannel MerchantO+F Operations and Fulfillment
Though the results …

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In Email, News

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