Internet Affiliate Sales Tax: “No Pot of Gold” For States
States hoping to reap a windfall in taxes via legislation that enables them to tax online affiliates may be disappointed
Schein Acquires Provet Holdings
Medical, dental, and veterinary supplies merchant Henry Schein started 2011 on a positive note by acquiring Provet Holdings Ltd.
Survey Highlights Differences Between U.S. and U.K. Call Centers
When it comes to contact centers, U.S. companies are more technology-conscious compared to their counterparts in the U.K., according to a survey
Orchard Brands to Close MA Warehouse; Move Jobs to Blair Facility
Multititle mailer Orchard Brands plans to move 75 to 100 jobs from its Beverly, MA-based distribution center to its Blair Corp. unit’s fulfillment facility located in Irvine, PA
Survey: Call Centers Now Profit Centers
Call centers are now seen as revenue generators rather than a place for people to answer customer questions or execute transaction requests
Postal Rates: AMA Objects to PRC Ruling on CPI
The Affordable Mail Alliance objects to a Dec. 10 ruling by the Postal Regulatory Commission that allows the U.S. Postal Service to bank a negative CPI (Consumer Price Index) instead of using it to lower the subsequent CPI rate adjustment cap.
Update on the USPS’s Flats Sequencing System
The U.S. Postal Service has invested $1.5 billion in its flats sequencing system (FSS) to improve efficiencies and control costs by automating the sorting of flat mail
J.C. Penney Gets Friendlier With Facebook
Making good on its strategy to focus on ecommerce vs. print catalogs, J.C. Penney on Dec. 14 opened a web store on Facebook
Orchard Brands Lays Off 33
Due to ongoing integration of women’s apparel catalogers Willow Ridge and Bedford Fair Lifestyles, 33 people were laid off on Nov. 16, according to Orchard Brands spokesperson Denise Deschenes
Holiday Retail Inventory: Keep It Moving
With the holiday season in full swing, retailers are contenting with numerous inventory situations. You want to keep inventory moving off the shelves, of course