As retailers strive to deliver on improved customer experience, one area they are concentrating on is integrating social media into their contact centers.
If you’re a retailer and looking to invest in new Warehouse Management System Technology, we’ve put together some resources to help you in your search.
If Holiday 2013 demonstrated anything to ecommerce merchants, it was that we need better ways to meet customer expectations and deliver products. So what did we as an industry learn during this challenging holiday season? Here are key observations by ecommerce and catalog operations experts.