MCM staff
Ecommerce returns are increasing, and merchants need to find new ways to deal with the constant influx. Learn how some top brands are getting ahead of the situation, including making the reverse logistics process more efficient, increasing the speed of customer credit and using friction-free returns as a way to increase customer lifetime value.
Retailers are having a hard time updating their supply chain systems and technologies to keep up with the new reality of heightened customer expectations in an era of digital disruption but are feeling increased pressure to do so quickly, according to a new survey from Convey.
Walmart has acquired Moosejaw for $51 million. See what this means for the outdoor apparel and gear retailer and for Walmart.
Ecommerce spending increases 18% in Q4 2016, bringing it to a total of $109.3 billion. See which channel is driving the most traffic for retailers and what it means for their business.
Guitar Center introduced its new mobile app that grants customers unlimited access to new and used gear from their favorite brands. See what other features the new mobile app will have and what it means for the brand.
The National Retail Federation released its economic forecast for 2017, projecting that the retail industry sales will grow between 3.7% and 4.2% over 2016. Here are the rest of the results and what they mean for retail in the year ahead.
Tiffany & Co. announced that its CEO, Frederic Cumenal has stepped down, effective immediately. The luxury jewelry retailer has begun looking for a replacement. See what this will mean for Tiffany & Co going forward.
Abercrombie & Fitch Co. announced its new CEO Fran Horowitz along with other executive appointments in the company. Here is what these new appointments will mean for the brand.
Ralph Lauren Corporation announced the departure of its CEO Stefan Larrson, effective May 1. See what what Executive Chairman and Chief Creative Officer Ralph Lauren had to say and what it means for the brand going forward. .
In 2017, retailers will focus on several key areas in an effort to boost the customer experience.This includes mobile, marketing, site merchandising and omnichannel efforts. See why retailers are making this shift this year and what it could mean for retail.