IP Communications Boosts Bottom Line for U.S. Contact Centers
Is your call center still using copper infrastructure for phone communications? If so, you might want to consider finally making the jump to Internet Protocol.
MCM staff
Movers and Shakers
Multichannel selling industry hires, retires and promotions
Update on New Product Requirements for Children’s Products
The Consumer Product Safety Commission issued a final rule clarifying how general conformity certificates required of manufacturers and importers for regulated products other than children
Neiman’s Net Earnings Take a Tumble
Fresh off posting a 12.3% drop in direct sales for November, Neiman Marcus Group announced lackluster first-quarter results.
Office Depot Cutting More Than 2,000 Jobs
Following a strategic review of its business that began in late October, office supplies cataloger/retailer Office Depot announced today it will shutter 9% of its North American stores and cut 2,200 jobs during the next three months.
HSN Laying Off 3% of Staff
TV shopping/catalog merchant HSN said last Friday it will lay off 110 employees at HSN, most from around its St. Petersburg, FL headquarters.
Financial Reports; Jos. A. Bank, Staples, Williams-Sonoma
Third-quarter sales for men
November Sales Roundup
Monthly sales for the companies tracked by Multichannel Merchant have continued to mirror the disastrous national economy. And November was no exception.
Celebrate Express to Lay Off 200 in NC
Costumes and party supplies mailer Celebrate Express will lay off more than 200 employees at its North Carolina facility next year.