The Secret Shopper: Picking Out Porch and Patio Items
This month the Secret Shopper sought furnishings and decor for the porch and patio. Since many of the larger furniture items are drop-shipped from the
MCM staff
The Cybercritic
This month The Cybercritic shops for beauty supplies like a pro by visiting three b-to-b salon sites. CameoBeauty.com May 15, 4:30 pm, Explorer 5.0 The
Operations and Management: Keep on Truckin’
Steve Harris, senior vice president of Middlebury, VT-based warehouse design consultancy Bread Loaf Corp., defines a smart warehouse as one that minimizes
FYI: You’ve Come a Long Way, Baby
A feminine mystique pervades the workforce. According to research from Brandweek and The Network of City Business Journals, women bring in at least 50%
NEW LISTS
DOMESTIC TRAVELER DATABASE The Domestic Traveler Database has names and home addresses of more than 1 million people who love to travel on a regular basis.
SPLIT PERSONALITY
An automated e-mail response costs about 25 cents per incident, compared to $1 for knowledge-based self-service, $6 for interactive voice response, $8
Talking Heads
Has the current economic slowdown affected your business?
Getting Personal with Jean O. Geismann
Jean O. Giesmann is vice president of creative services for Madison, VA-based Plow & Hearth, a cataloger of products for country living. Where did you
HOUSE CALL
If different tasks proceed at different rates, try to arrange work steps so that the faster process is executed before the slower one If your WMS is building