FYI: You’ve Come a Long Way, Baby
A feminine mystique pervades the workforce. According to research from Brandweek and The Network of City Business Journals, women bring in at least 50%
MCM staff
NEW LISTS
DOMESTIC TRAVELER DATABASE The Domestic Traveler Database has names and home addresses of more than 1 million people who love to travel on a regular basis.
FYI: FULFILLMENT: A SONNET
Demand arises early, a prospect to a vendor;Relentless hunger gnawing at its rest,The warehouse glitters brightly, replete with trinkets’ splendor,Replenished,
SPLIT PERSONALITY
An automated e-mail response costs about 25 cents per incident, compared to $1 for knowledge-based self-service, $6 for interactive voice response, $8
Talking Heads
Has the current economic slowdown affected your business?
HOW DOES YOUR CALL CENTER GROW?
The rows of tomatoes you plant as seedlings in your back yard or the flowers you lay out every spring in geometric patterns to impress your neighbors
Annual Catalog Awards and I.Merchant Awards
The 16th Annual Catalog Awards and the Second Annual I.Merchant Awards were distributed on June 6 at the Annual Catalog Conference in Boston. Profiles
Getting Personal with Jean O. Geismann
Jean O. Giesmann is vice president of creative services for Madison, VA-based Plow & Hearth, a cataloger of products for country living. Where did you
HOUSE CALL
If different tasks proceed at different rates, try to arrange work steps so that the faster process is executed before the slower one If your WMS is building