MCM staff
FedEx Corp. announced that the company will add residential holiday season surcharges for packages that require additional handling, are oversized or unauthorized. Here is what the company is saying and what the announcement will mean for both retailers and customers.
Camping World Holdings, Inc., a network of RV-centric retail locations, announced plans to purchase TheHouse.com. See what Camping World and TheHouse.com executives had to say about the acquisition.
Williams-Sonoma, Inc. announced the opening of its brands’ first stores in Seoul, South Korea under its strategic franchise agreement with Hyundai Livart Furniture, a premier home goods retailer. See how many stores Williams-Sonoma plans to open in South Korea.
eBay announced Image Search and Find It On eBay, new experiences for shoppers to use pictures instead of words to search eBay’s catalog of 1.1 billion items. See how this is changing the way people are shopping and how it offers a more personalized experience for customers.
Michael Kors Holdings Limited, a global fashion luxury brand, announced that it has reached an agreement to acquire Jimmy Choo. Here are the details of the acquisition and what top executives from both companies had to say.
Sears Holdings announced the launch of Kenmore products on Amazon.com, as well as the integration of the full line of Kenmore Smart appliances with Amazon Alexa. See how this will enhance the distribution of Kenmore products.
Customers will abandon a brand as a result of poor customer experience, according to a new study. See what customers value most from a brand and what will drive them away.
West Elm, a furnishings retail brand, has introduced the West Elm Pinterest Style Finder, a new online tool utilizing artificial intelligence to help customers transition style inspiration into products they can buy at West Elm stores and online. See how artificial intelligence will work for the brand’s social media strategy.
Tiffany & Co. announced that its Board of Directors has unanimously named Alessandro Bogliolo the company’s next Chief Executive Officer. See what executives from the company had to say about this new appointment.
Estée Lauder announced the launch of a conversational lipstick advisor that helps guide customers to find their ideal lip shade. See how this new feature lets Estee Lauder offer its customers a more personalized experience.