NRF: June Port Traffic Highest in Five Years
July port traffic is projected to be at the highest level in five years, the NRF reports, as west coast port negotiations go on.
Mike O'Brien
Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, editing MCM’s weekly O+F Advisor newsletter, and programs the annual Ecommerce Operations Summit conference. Previously Mike was a senior account executive for Marx Communications, a boutique public relations firm working with marketing and advertising technology companies. Other past work includes stints as a media relations consultant for a concert promoter, a marketing communications specialist for a pharma software firm, a research analyst covering corporate e-learning and a daily newspaper reporter on every beat imaginable – except sports.
Report: UPS to Invest $1B in European Ops, Mostly Germany
UPS plans to invest $1 billion in its European operations over the next three to five years, mostly focused on Germany, according to CFO Kurt Kuehn.
How to Plan and Execute a Global Search Campaign
At Growing Global, Greig Holbrook of OBAN Multilingual, will take a granular look at international search and conversion behavior market by market.
Rewards Data Helps GameStop Drive Omnichannel Growth
Data from its PowerUp rewards program has helped fuel omnichannel growth for retailer GameStop.
Two Sides Still Talking As West Coast Ports Remain Open
As the deadline passed July 1, the two sides continuing talking to avert a west coast port strike.
Global Ecommerce Operations Do’s and Don’ts
If you want to learn about which global ecommerce operations strategies and tactics worked best, you’ll want to attend the “Global Ecommerce Operations Do’s and Don’ts Merchant Panel” at Multichannel Merchant’s Growing Global conference on July 15 and 16 in Long Beach, CA.
Target Offers Free Shipping on Orders Over $50
Firing yet another salvo in the retail discount shipping wars, Target announced it is offering free shipping on “nearly all” orders over $50.
The Three Stages of Social Customer Service
A recent study by Forrester Consulting commissioned by Conversocial, identified three stages of social customer service maturity.
Study: West Coast Port Strike Could Cost U.S. Economy $2.5B Per Day
A joint NRF/NAM study found a West Coast port strike could cost the U.S. economy up to $2.5 billion per day.
Why ShipStation Acquisition Bodes Well for Stamps.com
Investment advisory service The Motley Fool sees the recent acquisition of ShipStation by Stamps.com as a huge positive for the company.