Mike O'Brien
Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, editing MCM’s weekly O+F Advisor newsletter, and programs the annual Ecommerce Operations Summit conference. Previously Mike was a senior account executive for Marx Communications, a boutique public relations firm working with marketing and advertising technology companies. Other past work includes stints as a media relations consultant for a concert promoter, a marketing communications specialist for a pharma software firm, a research analyst covering corporate e-learning and a daily newspaper reporter on every beat imaginable – except sports.
Ten months after joining forces, regional carriers LaserShip and OnTrac have launched a transcontinental home delivery network linking east and west coasts, with plans to expand to Texas in early 2023 and other markets thereafter, offering shippers an alternative to FedEx and UPS.
While trucker protests are no longer blocking the flow of goods at the busy Port of Oakland, port officials are still hoping a California district court judge will take action to prevent future efforts to create a logjam there as retailers gear up for the 2022 peak holiday season.
Racking up long-term storage fees on FBA led to the creation of 3PL startup, Warehouse Republic. With a natural focus on Amazon 3P sellers, the company now operates facilities in Ontario, CA and Reedsville, NC, and is eyeing the Dallas-Fort Worth area next. Learn about founder Mark Taylor’s opportunistic journey from 3P seller to 3PL.
Digging out a few more shovelfuls to deepen the Prime moat, Amazon is now offering same-day delivery for subscribers in 10 metro areas, who can shop retailers including PacSun, GNC, SuperDry and Diesel and either have the order delivered or picked up in store.
FedEx, in a firm response to a move by a group of FedEx Ground contractors seeking financial relief from the carrier, warned that any collective bargaining activity would put them in breach of contract, even as the group seeks to create a representative committee.
Nearly six months after doing so in the U.S., Amazon is increasing the cost of Prime in the UK and Western Europe by up to 43%, as it too battles inflationary pressures and higher operating costs. German Prime members will see a 30% increase, with a 20% bump in the UK; Spain, Italy and France will see annual increases between 39%-43%.
Walmart like Target lowered its quarterly and year-end guidance, citing the continuing drag of overstocked inventory and shoppers focusing on lower-margin essentials and less on general merchandise. The scenario is causing a negative effect on pricing and profit, causing a hit to its stock and others in retail.
With worldwide cross-border ecommerce sales reaching as high as $2 trillion by 2030, the opportunity is hard to ignore, but there are logistical hurdles to overcome. The good news: provider networks have made it easier than ever for even SMBs to jump in. This MCM report taps cross-border experts to explore both the risks and rewards of cross-border ecommerce in 2022 and beyond.
UPS exceeded its Q2 revenue and earnings projections, but lower volume due to consolidation steps, including reducing Amazon packages by contractual agreement, plus the challenged macro picture didn’t resonate well on Wall Street. UPS is also piloting a delivery density program for major retailers through an OMS partnership.
Körber Supply Chain, a unit of Hamburg-based Körber AG, is acquiring order management and freight audit assets from enVista, with the KKR-backed joint venture looking to more than double to $1 billion in revenue in 5-6 years as it pursues larger firms like Manhattan Associates and Blue Yonder.