![consumers doing stuff](https://multichannelmerchant.com/wp-content/uploads/2020/11/consumer-behavior-illustration-hero-300x90.jpg)
Consumers Willing to Wait, But Not Pay for Shipping
While consumers may be understanding of delays caused by – yup – supply chain issues, they are less forgiving when it comes to being charged for shipping. Over half of respondents to a survey from Dotcom Distribution said they get the delays, but just 25% of those respondents said it made them more tolerant of shipping costs.