Customer Care: A Super Duper Service Effort
Greenville, SC-based Super Duper Publications, which sells materials for speech therapists and teachers, has made the human touch a cornerstone of its
Burpee Holding Co. Files for Chapter 11
Burpee Holding Co., the Warminster, PA-based holding company of seed cataloger W. Atlee Burpee & Co., filed for Chapter 11 bankruptcy protection in a
Attack Aftermath: Perishables Mailers Spared Excessive Spoilage
The tragedy of Sept. 11 grounded airlines and effectively halted business nationwide. While many mailers scrambled to notify customers expecting packages
Company Store Holds Off Launch of Home Furnishings Spin-off
Stamford, CT–Home textiles cataloger The Company Store is expanding into the home furnishings market–slowly. The mailer, part of Weehawken, NJ-based
Burpee Holding Files for Chapter 11
Warminster, PA–Burpee Holding Co., the holding company of seed cataloger W. Atlee Burpee & Co., filed for Chapter 11 bankruptcy protection in a Philadelphia
Alloy Acquires Dan’s Competition
New York–Teen apparel cataloger Alloy has acquired Mt. Vernon, IN-based Dan
Two More Pure-Plays Expand Into Print
Continuing the trend of bringing the dot-com to the customer’s doorstep, Web marketers Drugstore.com and Style.com recently launched catalogs. Beyond
A Look at Victoria’s Secret Look Book
The secret to Victoria’s Secret’s 84-page Fall Look Book is less skin and more fashion apparel. While this is sure to disappoint fans of the company’s
Restoration Hardware’s Direct Sales Surge
Since 1998, gifts and home products marketer Restoration Hardware has aggressively expanded its retail division, more than doubling the number of stores
The Electronic Catalog: Are E-Wallets Empty Wallets?
For the past few years, technology pundits have touted electronic wallets, or e-wallets, as part of the e-commerce future. Multisite e-wallets were supposed