Monica Eaton
Monica Eaton is the Founder of Chargebacks911 and Fi911, and Chief Information Officer of Global Risk Technologies. Monica has worked tirelessly to educate merchants and financial institutions about hidden threats in the rapidly changing payment fraud landscape. Chargebacks911 was founded in Tampa Bay, Florida, expanding internationally and becoming Europe’s first remediation specialist to tackle the chargeback fraud problem. In ten years, Chargebacks911 has successfully protected more than 10 billion online transactions and has recovered over $1 billion in chargeback fraud.
eBay Managed Payments is now the method through which all transactions are processed on the platform. The aim was to grant sellers greater control over their online storefront. But what happens when buyers and sellers don’t see eye to eye? Does eBay’s Seller Protection platform protects all stakeholders evenly? What do sellers need to do to protect their business from illegitimate disputes? Read on.
Multichannel companies are at particular risk for fraud. Unlike pure-play ecommerce or physical retailers, omnichannel companies will be exposed to everything from sophisticated computer penetration to shoplifting, and will need strategies to counter them all. Here are five ecommerce fraud trends to watch in 2022.
The ease and convenience of gift cards means they can be bought and delivered without ever needing to set foot in a store. However, the convenience, ease of use and flexibility of gift cards is also what makes them popular with digital fraudsters. Despite their earning potential, merchants need to be alert to these risks.
One key reason friendly fraud is such a problem is that merchants and banks lack the capacity to distinguish between legitimate and illegitimate dispute claims. AI-based tools sending transaction data would allow for more accurate analysis of industry trends and consumer preferences, freeing up resources and reducing overhead.
As COVID-19 continues to impact the market, we’ve seen a massive shift toward ecommerce. The rise in contactless payment as a result of the coronavirus has been a key trend. Consumers are adopting options like mobile ordering and in-store pickup at an astonishing rate. Learn about best practices to address fraud risks.
It’s near impossible to keep up with the pace of change in ecommerce payment. That’s a problem, because fast-paced innovation inevitably leads to vulnerabilities. Without the right approach, revolutionary profit opportunities could fall victim to advanced ecommerce payment fraud threats. A multilayered, strategy is needed.
When we think about the U.S. Federal Reserve, it’s usually in terms of interest rates, money supply or some other facet of monetary policy. Beyond those responsibilities, the Fed plays a much larger role in the payments space than most people realize.
Online customers will abandon roughly seven out of ten transactions they initiate. Ecommerce merchants are under tremendous pressure to reduce friction, speed up processes and optimize the customer experience to try and prevent fraud, keep customers engaged and prevent cart abandonment.
The multichannel, digital marketplace thrives on speed, convenience and ease of use. We’re always striving to remove friction and make processes faster and more efficient. One way to achieve this includes streamlining how we conduct payments.
The clash of the titans goes on: Amazon rolls out free, one-day shipping for Prime subscribers, and Walmart immediately counters with a free next-day shipping offer of its own, with a $35 threshold to qualify and no membership requirement.