Monica Eaton-Cardone

monica@chargebacks911.com

Do New Mastercard Dispute Rules Go Far Enough?

| Monica Eaton-Cardone

The gulf between industry policy and the practical realities of the market creates vulnerabilities and opens the door for new threats like friendly fraud and cyber shoplifting. Visa and Mastercard are stepping up to take this challenge seriously. But is it enough? What’s really needed is a consistent process across card brands.

Why Consumers Over 50 are a Smart Bet and How to Win Them Over

| Monica Eaton-Cardone

With an annual $7.6 trillion in economic activity, consumers over 50 are the real power players in the U.S. economy. But, can you really attract older shoppers to a dynamic, fast-changing ecommerce market? Of course you can. All you need is the right approach to reach them. Here’s how more marketing focus on the 50+ crowd can pay off.

Impending Impact of New PayPal Visa Deal on Payments Industry and Merchants

| Monica Eaton-Cardone

PayPal and Visa have entered a strategic partnership and recently outlined a number of anticipated benefits from the collaboration. While industry observers suggest the move will expand PayPal’s acceptance at point-of-sale locations and drive more Visa transactions across PayPal’s digital payments platform, the ensuing analysis has primarily focused on the key implications for the payments industry and how the partnership is likely to impact consumers and merchants.

ecommerce fraud

Identifying Fraud: Top Challenge for Remote Merchants

| Monica Eaton-Cardone

Large multichannel, ecommerce and mcommerce merchants experience between 707 and 880 fraud attempts each month, and upwards of 60% of those attempts succeed. Here’s why merchants need to effectively dispute unjustified chargebacks, but also assess and change practices that may be contributing to errors or approval of unauthorized transactions.

EMV, card not present, CNP fraud, ecommerce fraud, ecommerce fraud prevention, chip-and-pin, chip and pin, ecommerce security, payment security

There’s Nothing Friendly About Chargeback Fraud

| Monica Eaton-Cardone

Fraud is one of the most common reasons cardholders file a chargeback. But within the category of fraud is a concept quite troubling – friendly fraud. Referred to as chargeback fraud or cyber shoplifting, this type of chargeback is difficult to detect and prevent.