Retailers Capture the Power of the Checkout Moment

| George Eberstadt

“Be the first to write a review” is one of most negative messages retailers can show on their product pages. One way around this conundrum is for retailers to capture a sort of micro-review at the moment of purchase, rather than waiting weeks to ask for a traditional review by email. Here’s how a new type of customer-generated content captured online at the point of purchase can solve the problem of low customer review volume.

FedEx, FedEx Express, UPS, Shipping/Delivery, shipping, global, global shipping, global fulfillment, global consumers, China, chinese market, chinese consumers, ecommerce

Cross-Border Commerce with China Takes a Great Leap Forward

| MCM Staff

Cross-border commerce is still in the development stage in many parts of the world, but is well established in China. Costco, Nautica, Nike, Macy’s and many others have embraced cross-border commerce as a big opportunity. Here’s how to further understand the cross-border commerce revolution and how to create a China supply chain.

Kate Spade & Company Brings kate spade new york to India

| Tim Parry

Kate Spade & Company and Reliance Brands Limited, a subsidiary of Reliance Industries Group, have announced plans to the bring the kate spade new york brand to India through a long-term distribution and retail license agreement. Under the terms of the agreement, Reliance Brands Limited will have the exclusive distribution rights to the kate spade new york brand in the country.

2015 Was a Big Year for MercadoLibre

| Tim Parry

MercadoLibre said there were 128.4 million items sold through the marketplace in 2015, a growth of 26.8% year-over-year, resulting in a gross merchandise volume of $7.2 billion. Consolidated net revenues for the full year were $651.8 million, a 17.1% increase year-over-year.

global ecommerce

Many U.S. Brands Have Global Appeal

| Hendrik Kummeling

There is no doubt that many U.S. brands have global appeal. Here’s why localization is crucial to successfully tapping into local demand; from tailoring the range through to ensuring that delivery and payment methods meet local requirements.

QVC Says Customers Prefer Free Shipping Over Same-Day Delivery

| Mike O'Brien

Reinforcing the view that it’s better to know what your audience wants than to jump on the same-day, next-day delivery bandwagon, an executive with QVC told attendees of Home Delivery World said offering customer choice – especially free shipping – and knowing their preferences is the most important thing.