Making the User Experience Great

| Daniela Forte

According to MCM Outlook 2014, 56% of retailers said within the next 12 months they would be doing a complete redesign of their websites. User experience is key.

The Momentum of Mobile

| Daniela Forte

Sixty-seven percent of users start engaging on one device and continue on to another and expect the experience to be seamless. See what other expectations consumers have when it comes to mobile shopping.

Webrooming and Mobile Showrooming in 2015

| Nish Modi

The holiday shopping season has settled, but the challenge is far from over for retailers as 2014 comes to a close and new trends in the way customers shop continue to take shape in 2015.

Target Can’t Say “Blame Canada”

| Tim Parry

Target’s life in Canada did not last very long. Tuesday was the 4th anniversary of Target’s $1.85 billion Canada acquisition of the Zellers chain from Hudson’s Bay Company. Here’s why Target had a hard time winning over Canada.