3 Tips for Addressing Customer Demand for Mobile Experiences
By now, if you
Ecommerce
Tests Show Outstanding Customer Service Badge Boosts Conversion Rates
1800Contacts.com, Wayfair.com and BabyAge.com tested the STELLAService impact the seal had on their key performance indicators and sales. Here are the highlights of the companies’ findings.
5 SMS Trends for Retailers
Retailers are moving swiftly from implementation to integration, incorporating mobile programs into their larger CRM (Customer Relationship Management) initiatives. Here are five SMS trends for retailers to follow.
Biggest Opportunity for Online Retailers? Improving Returns
Improving returns represents the biggest opportunity for online retailers according to comScore
12 Ways to Compete With AmazonSupply.com
Even though Amazon.com announced the beta launch of AmazonSupply, a store for business and industry folks, it doesn’t mean the end for distributors and wholesalers. Here are 12 ways you can successfully compete against the online juggernaut.
Ecommerce M&A Action is Vibrant and Focused
While there are numerous ecommerce transactions in the news, one should not assume that every available company is being gobbled up quickly. To the contrary, most sellers of ecommerce companies are finding it difficult to find interested strategic buyers, but these
What Lies Ahead for AmazonSupply?
How will AmazonSupply.com will play out in the business-to-business marketplace? Here’s Monsoon Commerce vice president of marketing Casey Carey’s take.
10 Steps for Simpler Site Search and Navigation
By getting an early start, you can take a methodical approach to making sure your ecommerce channel is as easy to navigate as possible for the influx of holiday shoppers, and that your site search delivers relevant, accurate results that drive conversions. Here are 10 steps to take now so that Holiday 2012 is a record-setter.
Paper Prices Heading North in Second Half of 2012
Merchants facing high costs for catalog papers can look for savings in the production area.
6 Ways to Maximize Your Mobile Promotions
When brands launch a new SMS (Short Message Service) program, they typically implement an extensive 90-day promotional period to maximize exposure. After that period, promotions rely on a regular schedule that produces occasional spikes in awareness.
Here are six ways to maximize your new SMS program.