A Chat with King Arthur Flour’s E-commerce Queen
King Arthur Flour may be a 200-plus-year-old catalog merchant, but it
Ecommerce
Get Personal with the Right Segmentation Strategy
We have not reached the point where personalization is an outright violation of our privacy
How To Compete With the Amazons
Barnes & Noble quietly announced last week that it acquired e-book seller Fictionwise. The deal brings up a good question
New e-mail measurements
The latest in e-mail metrics
New Bills Aim to Reduce Organized Retail Crime
Three bills introduced in Congress Wednesday aim to reduce the impact of organized retail crime, or ORC, on merchants.
Change at the Top for Brookstone
Gifts and gadgets cataloger/retailer Brookstone announced today that its president/CEO Louis Mancini will be stepping down from his position and from the company’s board of directors on March 4. Mancini, the former CEO of Murray’s Discount Auto Stores, had joined Brookstone in 2006.
Nine Steps to a Better Website
Websites have become the most essential marketing tool for businesses. One click from a customer is a valuable opportunity that can make all the difference
Lessons Learned From Amazon
As the former head of Amazon.com