People News
Santa Monica, CA-based integrated marketing communications agency The Phelps Group appointed Cynthia Ewell Clotzman vice president, customer relationship
Marketing
Ready for the July Postal Hike?
For the second time this year, the U.S. Postal Service is increasing its rates. On May 8, the USPS Board of Governors (BOG) voted unanimously to raise
Roundtable: Where We’ve Been, Where We’re Going
Participants in Catalog Age’s roundtable discussion reminisce about the good old days of kitchen-table launches, ponder the brave new world of increasing
Gold Collar CSRs
Companies are realizing that the most significant investment they can make is not in their databases or computers, but in their customer service staff
Where Are They Now?: The Annotated First Catalog Age 100
When trying to figure out where you’re going, sometimes it helps to look at where you came from and how you got to where you are today. With that in mind,
Small Catalogs Forum: Holiday Prep
CATALOG AGE asks, “Given the sluggish economy, how are you preparing for the holiday season?” JIM WINJUM is operations manager at Schnee’s, a footwear
S&W Gunning for a New Product Line
Smith & Wesson is showing its softer side. In its 2001 Apparel, Accessories, Collectibles catalog, the 149-year-old Springfield, MA-based gun manufacturer/marketer
Don’t miss the Catalog Power Forum
Join the top executives of Black Box, Brylane, Fingerhut, Newport News, and Catalog City at the Annual Catalog Conference Power Forum, June 5.
On the Scene at Jupiter Retailing Forum: Customization Means Conversion
Chicago–“Overhyped and underdelivered” is how Bill Bass, senior vice president of e-commerce and international for Lands
On the Scene at Jupiter Retailing Forum: Customization Means Conversion
Chicago–“Overhyped and underdelivered” is how Bill Bass, senior vice president of e-commerce and international for Lands