global ecommerce

Best Practices for Purchasing Goods from Cross-Border Ecommerce Marketplaces

| MCM Staff

The Customer Service and Trust and Safety teams at DHgate.com, China’s largest B2B marketplace, have released their recommended best practices for buyers purchasing goods from cross-border ecommerce marketplaces, in order to promote a positive importing experience. Here are the steps DHgate.com recommends a buyer takes before making a cross-border purchase.

Sears Launches Pilot Appliance Store in Colorado

| Mike O'Brien

Looking to play to a core category strength, Sears Holdings announced plans to open a pilot standalone appliance store in Fort Collins, CO on May 19. If the concept is a success, it would quickly be rolled out in other markets.

Can Beaconing Make Shopping In Physical Stores Cool Again?

| Sam Cinquegrani

Retailers struggle with making their in-store shopping experience as fresh and novel as the online experience, with its endless aisles, one-click checkout, and limitless two-dimensional design potential. Beaconing gives a retailer the ability to digitally serve the customer, while in their store, with a plethora of offers and services. Here’s how retailers can do beaconing right, and how it has worked for Gamestop.

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

Natural Language Generation Is Coming to Ecommerce

| Adam Long

If you ask an ecommerce professional to list the most important skills in their industry, writing may not be at the top of the list. But well-written copy is essential to the business, both for describing products and reaching out to customers.

Alibaba JD.com

Alibaba and JD.com Continue Double Digit Sales Growth

| Tim Parry

Rumors of China’s poor economy may be greatly exaggerated, based on double-digit sales growth reported this month by marketplace leaders Alibaba and JD.com. Here’s a look at how well both marketplaces are performing… and why a self-reported surge by Amazon.cn should keep both Alibaba and JD.com on their toes.

Unlocking the Value from Your CRM Data

| Daniela Forte

Marketers have access to a valuable asset that can positively impact the customer experience and ad targeting. This infographic by Signal, shows how CRM data provides marketers the opportunity to shift to one-to-one marketing at a massive scale. Find out how to unlock the value of CRM data.