Customers can use a mobile device anywhere, and have largely changed their behavior toward the medium when it comes to product information gathering, word-of-mouth interaction with friends and family, finding discounts and even making a purchase.
Since Heartbleed went undetected for so long, the scope of compromised information is still unclear, but many online businesses are urging users to change their passwords as a precautionary measure.
Returns, shipping and delivery, fulfillment, contact centers and more are covered in the latest edition of Multichannel Merchant.
The wrong partner can negatively affect your business to its core. But the right partner can take your business to new heights you otherwise would not be able to reach.
By now internet users and organizations have heard of Heartbleed, however what is unclear – is whether all internet users and online web sites are checking to see if the sites they use have been affected and if their personal, financial, and medical data is at risk.
This rise of global ecommerce has retail leaders staking internationals claims across nearly every global market. But what factors have facilitated this ecommerce growth worldwide?
A new touch-based interface for tablets has achieved nearly 18% conversion for Scandinavian e-tailer Sjoppi. The interface offers a drag-and-drop method to move products to the shopping basket.
The survey also found that many U.S. consumers will use smartphones or tablets to check off their Easter shopping list. Of those who own smartphones, nearly a quarter will use their device to research products or compare prices.
Out of stock items can be a real headache for retailers. A back in stock alerts solution can not only save the sale but provide a perfect opportunity to engage with the customer and even generate additional revenue.
Let’s take a look at some examples of how mobile barcode scanning can help make consumers’ lives easier while increasing retailers’ bottom lines.