Read the April 2014 Operations & Fulfillment Guide
Returns, shipping and delivery, fulfillment, contact centers and more are covered in the latest edition of Multichannel Merchant.
Must Reads
4 Tips for Selecting a Fulfillment Partner
The wrong partner can negatively affect your business to its core. But the right partner can take your business to new heights you otherwise would not be able to reach.
Heartbleed: 4 Steps You Need to Follow Now
By now internet users and organizations have heard of Heartbleed, however what is unclear – is whether all internet users and online web sites are checking to see if the sites they use have been affected and if their personal, financial, and medical data is at risk.
Core Elements Flattening the Global Ecommerce World
This rise of global ecommerce has retail leaders staking internationals claims across nearly every global market. But what factors have facilitated this ecommerce growth worldwide?
Scandinavian E-tailer Sjoppi Achieves 18% Mobile Conversion
A new touch-based interface for tablets has achieved nearly 18% conversion for Scandinavian e-tailer Sjoppi. The interface offers a drag-and-drop method to move products to the shopping basket.
Easter Spending to Reach $15.9 Billion
The survey also found that many U.S. consumers will use smartphones or tablets to check off their Easter shopping list. Of those who own smartphones, nearly a quarter will use their device to research products or compare prices.
Taking Advantage of Back in Stock Alerts
Out of stock items can be a real headache for retailers. A back in stock alerts solution can not only save the sale but provide a perfect opportunity to engage with the customer and even generate additional revenue.
Mobile Barcode Scanning is a Win-Win
Let’s take a look at some examples of how mobile barcode scanning can help make consumers’ lives easier while increasing retailers’ bottom lines.
Is the Amazon Effect Overrated?
If Amazon is, indeed, taking over the ecommerce world, then operations and fulfillment professionals are the last to know. Here’s a snapshot of the MCM Outlook 2014 report on operations and fulfillment.
How to Move Outdated Inventory
In a hyper-competitive retail environment, moving outdated inventory requires a calculated approach to maximize profits and space. Here are a few ways you can quickly do that.