The rate shuffle

| Paul Miller

When it comes to postal rates, the news is mixed. While the odds of pushing off a rate hike until next year are improving, the complexity of postal rate

FTC reports on privacy

| Shannon Oberndorf

For the past several years, the online industry, catalogers and the Direct Marketing Association (DMA) have said that self-regulation of the Internet

Lists & databases

| MCM staff

Judging by the results of the 1998 Catalog Age Benchmark Report on Lists and Databases, catalogers’ comfort level with renting their house file is increasing,

Great Expectations

| MCM staff

Most customers know what they want-a good product at a good price, with good service thrown in. And as we head into the 21st century, customers will become

More channels, more challenges

| Jack Schmid

For the past 10 years, change has been the norm in cataloging, fueled by seasoned marketers, technological innovations, and increasingly demanding customers.

Growing profits by planning ahead

| Joshua Cho

Business consultants consider three years the standard time frame of a strategic plan, a fundamental tool of entrepreneurs and managers. Yet many catalogers,

M&S launches second catalog

| MCM staff

U.S. mailers such as Lands’ End and Talbots that have set their sights on the $9 billion U.K. catalog market are finding stiff competition from British

Montgomery Ward’s new alias

| MCM staff

When ValueVision International, the nation’s third-largest TV home shopping network, bought the Montgomery Ward Direct catalog from Fingerhut two years