IT Budgets to Grow Over Security Concerns

| MCM staff

Marketers are expected to show IT budget and capital expenditure growth in 2006, according to the third annual Retail IT Budgeting Study conducted by the National Retail Federation and AMR Research.

M&A: Contact Center Deal Tops Teleservices

| MCM staff

Quadrangle Group and Thomas H. Lee Partners’ $3.3 billion joint buyout of West Corp. (at nine times earnings before interest, taxes, depreciation and amortization) was the largest teleservices transaction during the second quarter of 2006 and accounted for 68% of the sector’s transaction value during the period, according to New York-based investment bank Petsky Prunier, which tracks merger and acquisition activity for marketers as well as market service firms.

Ecometry, GERS Merge

| Mark Del Franco

Delray Beach, FL-based software solutions provider Ecometry on Aug. 21 merged with San Diego-based GERS Retail Systems to form Escalate Retail, a $100 million company with about 400 employees and 650 clients.

Golfsmith Launches Tennis Catalog

| Tim Parry

Cataloger/retailer Golfsmith Golf & Tennis has launched its first-ever tennis catalog, Center Court, and plans to have it hit homes this week, just prior to the start of the U.S. Open.

Talbots Closing Hingham Contact Center

| MCM staff

As part of its organizational restructuring process resulting from its acquisition of the J. Jill Group, apparel cataloger/retailer Talbots said Monday that it would close its Hingham, MA, contact center.