New Spin-off from Black Box

| MCM staff

With its newest spin-off catalog, Multimedia and Networking Solutions, Pittsburgh-based Black Box Corp. targets users of digital signage and other

MCM Awards 2006 Winners

| MCM staff

The winners of the 2006 Multichannel Merchant Awards were announced at a special luncheon on May 10 at the Annual Conference for Catalog & Multichannel Merchants (ACCM) in Chicago. Full coverage of the winners will appear in the September issue of MULTICHANNEL MERCHANT magazine…but until then, here’s the list of those who took home Gold and Silver Awards. Congratulations!

Questions to Ask When Reviewing Packing and Manifesting

| Sam Flanders

The quiz show Jeopardy! isn’t the only place where the questions, not the answers, are mandated. Typically when performing a review in your operations, you must first begin by asking the right questions before you begin to improve efficiency. Here are some tips to follow when reviewing your packing and manifesting functions:

Perfecting the Perfect Order

| MCM staff

A perfect order is typically defined as being delivered on time, complete, damage free, and having the correct invoice. The perfect order is calculated by multiplying the results of each of the four metrics to each other.