Spiegel Update: New Owner, Old Management
Earlier this summer it certainly appeared that Hinsdale, IL-based holding company Pangea Holdings would be the winner of the Newport News apparel catalog
News
Cultivating Happier Returns
For catalogers, returns are a fact of life. According to Richmond, VA-based operations consultancy F. Curtis Barry & Co., typical return rates range from
9 tips to improve your site for the holidays
If you’re looking to make some improvements to your Website before the fall/holiday selling season, there’s still time but not much. How to decide, then,
List Test Offers You Can’t Refuse
You’ve seen the offers in your e-mail inbox: Rent 10,000 names from a given list and receive free gift, or test the file at a deeply discounted rate.
Handling Shipping and Handling with Care
Do you have a returns closet? I don’t mean somewhere in your catalog’s distribution center; I mean at home. If you don’t, you’re probably not ordering
A Day in the Life of a Catalog Merchant
We all know that cataloging is a merchandise-driven business and that finding fresh product is an ongoing concern for catalog merchandisers. As a source
For Thompson, Outsourcing Is the Call Center Answer
Four years ago, Tampa, FL-based multititle mailer Thompson Group needed more seasonal staff than could fit in its 150-seat call center. But the company,
listings
NEW LISTS HARRELL FARMS Nearly 5,000 gift-givers and confectionary lovers have bought from the Harrell Farms catalog during the past year. Customers,
After the Show Then What?
You’ve just pounded the pavement of a massive merchandise show. You’ve met countless product vendors, all eager to do business with you. You’ve touched
Looking Up: The Catalog Age 100
If you believe that what’s good for big business is good for America, then this year’s Catalog Age 100 should give you reason to cheer. Seventy of the