FedEx Freight Rates Jumping 5.9%

| MCM staff

Memphis-based FedEx Freight, a subsidiary of courier FedEx Corp., will increase its rates by 5.9% beginning on June 14 for interstate and intrastate traffic and for selected shipments between the U.S., Canada, and Mexico.

Online Sales Surpassed $100 Billion in 2003

| MCM staff

Online sales surpassed the $100 billion mark in 2003, according to an annual survey conducted by Forrester Research for Washington-based industry association Shop.org. The study also showed that online sales now represent 5.4% of all retail sales. Among …

Live from DMD New York: Start a Dialogue

| Sherry Chiger

Customers have an adversarial relationship with marketers and marketing messages, according to Tom Rapsas, creative director of Frequency Marketing. But in a Wednesday session at the DMD New York conference, he discussed what he views as a way to transform customers